Refund Policy
Refund Policy
Refund Policy
Thank you for shopping at Trendwaves! We hope you and your furry friends are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at ttrendwaves@gmail.com
Our Refund Policy is designed to help you feel confident in your purchases because we know that sometimes things just don't work out as planned. If you are not completely satisfied with your purchase, we offer an easy returns and hassle-free refunds process so you can shop with peace of mind.
When you initiate a return, please ensure that the item is in its original condition and packaging. Include any accessories, manuals, or other items that came with the product. After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. Typically, refunds are processed within a few business days, and the amount will be credited back to your original payment method.
To provide flexibility and convenience, we also accommodate exchanges and store credits. If you prefer an exchange, let us know, and we will assist you in finding the right replacement item. Alternatively, store credits can be used on future purchases, giving you the freedom to choose a product that better meets your needs.
It's important to note that some items may have different return conditions, and certain products, such as perishable goods, personalized items, and clearance items, may not be eligible for refunds. Please refer to the specific product page for detailed information.
If you have any questions or need further assistance with your return or refund, our customer support team is here to help. Contact us via email, phone, or live chat, and we'll make sure your issue is resolved promptly and satisfactorily. Our goal is to ensure you have a smooth and positive shopping experience, backed by a reliable and transparent Refund Policy.
