Shipping policy

Shipping Policy

Processing Time:

  • All orders are processed within 1-3 business days.
  • Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Estimated delivery time is 3-10 business days, depending on your location.

Shipment Confirmation & Order Tracking:

  • You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
  • The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

  • PetHarmonyShop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

  • PetHarmonyShop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

International Shipping:

  • We currently do not ship outside [insert your shipping countries here].

Contact Us:

  • If you have any questions about your order or need further assistance, please contact us at ttrendwaves@gmail.com.