Shipping policy
Shipping Policy
Processing Time:
- All orders are processed within 1-3 business days.
- Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery time is 3-10 business days, depending on your location.
Shipment Confirmation & Order Tracking:
- You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
- The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
- PetHarmonyShop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
- PetHarmonyShop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
International Shipping:
- We currently do not ship outside [insert your shipping countries here].
Contact Us:
- If you have any questions about your order or need further assistance, please contact us at ttrendwaves@gmail.com.